Policies

Lashes and brows

Appointments

- to secure your appointment a deposit of £15 must be made (this will be removed from your total service cost)

- All make up on eye area (if doing lashes) and all make up from brow area (if doing brows) must be removed prior to your appointment

- Results may vary for person to person and refunds are not available upon request after the appointment

- Avoid bringing small children to your appointments as you will be unable to watch them and I cannot care for them and provide your service at the same time

- Patch tests available upon request but not mandatory ( if you wish to they must be done at least 48 hours before your appointment)

- must have 50% of lashes to qualify for a lash infill, anything less than 50% will be charged as a full set

- if getting lashes done avoid wearing contacts

- avoid drinking caffeine 5 hours prior to your appointment if possible (eyes may be shaky and cause your appointment to take longer)

Cancellations and late fees

- 20 min lateness equals a late fee of £10, 20-25 equals a late fee of £15

- 30+ minutes of lateness = cancellation of your appointment and deposit will be taken (lenient, if I can accommodate your lateness I will try! But please message me)

- cancellations made within 24 hours of your appointment equals deposit being taken (lenient, please message if there are any serious issues reasoning to your cancellation/rescheduling)

- no shows will have their deposits taken and may not be able to book again! (Again please message if there are any serious issues reasoning your no show, as we are lenient)

Comfortability

- Feel free to request silent appointments

- Water served upon request

- Blanket provided upon request

- Feel free to wear comfy clothes and come as you feel your best

- Avoid wearing pony tails or buns to your appointment as it may bother you when lying down

- Feel free to bring earplugs and listen to music,podcasts, audio books, movies, shows etc during your appointment

Aesthetics

- To secure your appointment a deposit of £30 must be made (this will be removed from your total service cost)

- All make up must be removed prior to your appointment

- Avoid bringing small children to your appointments as you will be unable to care for them but if necessary we can be lenient